You can delete your account and data at any time, in the app or by email.
Delete in the app
Open AiPal and sign in.
On iPhone, iPad or Android, go to You → Privacy. On Mac, go to Settings → Account → Privacy and memory.
Choose Delete account, type DELETE to confirm, and wait for the confirmation.
Signed up but never verified your email? You can delete the account from the verification screen.
No access to the app?
Email us from the address you use for AiPal and ask us to delete your account. We confirm the request with you, delete the account within 30 days, and let you know when it is done.
Conversations, remembered details, tasks, reminders and goals
Journal entries, Pad notes, and the photos and videos you uploaded
Notification tokens and weekly email preferences
What may remain
Purchase records kept by Apple, Google and our subscription provider RevenueCat, as the law requires.
Crash reports and analytics events, which are not linked to your account after deletion and expire on our providers’ retention schedules.
Cancel your subscription first
Deleting your account or the app does not cancel a store subscription. Cancel it in your App Store or Google Play account first. AiPal asks you to do this before deleting an account with a renewing plan.