Kebijakan Privasi

1What we collect

• Account details: your name, email address and sign-in provider (Apple, Google or email) so you can sign in.
• Content you create: tasks, reminders, goals, profile details you choose to share, details AiPal remembers from your conversations, journal entries, Pad notes, and photos or videos you attach.
• Conversations: messages you type or speak to AiPal, and the replies, so the assistant can respond and keep context.
• Voice: when you talk to AiPal, your device’s speech recognition service converts speech to text. We receive the text, not a recording. When AiPal speaks a reply aloud, the reply text is converted to audio by our AI provider.
• Location: only if you allow it, and only while you use a feature that needs it: local weather, nearby places, travel time and traffic answers, tagging a journal entry with a place, and sharing your location in an emergency message you choose to send. Location is not tracked in the background.
• Calendar: only if you allow it. When you ask for planning help, upcoming event titles and times are sent with your request. AiPal adds an event only after you confirm a draft.
• Health and fitness: only if you connect Apple Health or Health Connect. AiPal reads a seven-day summary of steps, active energy, sleep and resting heart rate, and sends it with a request only when it is relevant to what you ask. AiPal does not write health records, does not store raw health samples, and never uses health data for advertising or marketing. You can disconnect at any time in AiPal or in your device’s health settings.
• Contacts: only the emergency contact details you add yourself.
• Device and diagnostics: push notification tokens, device type, app version, crash reports and basic usage analytics, to keep the app reliable.
• Purchases: your subscription status. Payments are handled by Apple or Google; we never see your card details.

2How we use it

• To provide the app: answer requests, create and remind you about tasks, answer travel questions, and sync your data across your devices.
• To personalize replies using the profile details you share and the details AiPal remembers, which you can review and delete at any time.
• To send the reminders, updates and optional weekly summary email you asked for.
• To enforce daily request allowances, prevent abuse, fix bugs and improve reliability.

AiPal never creates a task, reminder, calendar event or note, or sends a message, on your behalf without first showing you a draft to confirm. Replies are generated by AI and can be inaccurate, so check important details. AiPal is not a medical, therapy or emergency service.

3AI and service providers

We use Google Firebase (authentication, database, file storage, cloud functions, notifications, analytics and crash reporting) and Google’s Gemini models to generate assistant replies and spoken audio. Before your first conversation, AiPal asks for your permission to share your messages and the context described above with Gemini. You can withdraw it in privacy settings, after which nothing is sent until you agree again. Gemini is accessed through Google Cloud Vertex AI, whose terms do not allow Google to use this data to train its models.

Google Maps Platform provides place suggestions, and travel times and traffic for trips you ask about. Open-Meteo provides weather for an approximate location. RevenueCat helps us manage subscriptions. Resend delivers account emails and the optional weekly summary email. These providers process data only to deliver their service to us, and your data may be processed in countries other than your own under their safeguards.

4Retention and deletion

Your data is kept while your account is active. You can delete individual memories, notes, journal entries and tasks at any time. You can delete your account in the app (on iPhone, iPad and Android: You → Privacy; on Mac: Settings → Account → Privacy and memory; before email verification, from the verification screen), which permanently removes your profile, content and uploaded files. If you cannot access the app, you can request deletion by email.

Deleting the app or your account does not cancel a store subscription; cancel it in your Apple or Google account settings. Purchase records kept by Apple, Google and RevenueCat, and crash reports and analytics that are no longer linked to your account, expire on those providers’ retention schedules.

5Your choices and rights

• Turn off notifications, location, microphone, calendar or health access at any time in your device settings.
• Withdraw permission to share data with the AI assistant in privacy settings.
• Review, edit or delete what AiPal remembers from the Privacy and memory screen.
• Ask us for a copy of your data, a correction, or deletion by emailing info@aipalassist.com. Depending on where you live, you may also have the right to object to or restrict processing and to complain to your local data protection authority.

6Security

Data is encrypted in transit and at rest by our infrastructure provider, and access is restricted to your account through authentication and security rules. A small number of authorized AiPal administrators, using verified accounts with administrator rights, can view account, task, remembered-detail and usage records to provide support and prevent abuse. Journal entries and Pad notes are never accessible to administrators.

7Children

AiPal is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

8This website

aipalassist.com does not use advertising or analytics cookies and has no account sign-in. Our hosting provider (Google Firebase Hosting) processes your IP address and request details to deliver pages securely, and the site loads fonts from Google Fonts. If you email us, we use your message only to reply.

9Changes and contact

We will update this page if our practices change, and show the date of the latest revision at the top. Questions or requests: info@aipalassist.com.